Key Responsibilities:

1. Client Relationship Management
- Serve as the primary point of contact for assigned corporate clients both New and Existing.
- Build and maintain strong, long-term relationships with key stakeholders.
- Understand client needs and ensure alignment with
- Conduct regular check-ins, reviews, and feedback sessions with clients.

2. Execution
- Oversee the end-to-end execution of the transactions
- Ensure smooth on-boarding of new clients and employees.
- Ensuring Sanction is in place from Bankers
- Monitor and proactively resolve any issues.
- Ensure timely delivery of services and adherence to compliance s, monthly reporting.

3. Internal Team Coordination
- Collaborate with cross-functional teams (sales, operations, and finance).
- Act as a bridge between clients and internal teams to ensure seamless communication.




- Track progress of deliverables and ensure deadlines are met.

4. Customer Experience & Support
- Ensure a smooth and positive experience while driving the transaction.
- Handle escalations and resolve customer concerns efficiently.
- Continuously identify ways to improve service quality and user experience.

5. Reporting & Insights
- Monitor to ensure Monthly reports on sales, and engagement.
- Analyze data to provide actionable insights and recommendations to clients.

6. Growth & Retention
- Drive client retention through consistent value delivery.
- Support business growth initiatives through solid account management.

Role & responsibilities

Preferred candidate profile

📌 Business Development Manager-IT Sales (New Delhi)
🏢 Connect Residuary
📍 New Delhi