About Tripjack

TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role: Manager ( Emerging Markets)

Location: Lower Parel, Mumbai

Experience: 4 -6 years

Education: Graduate





Job Summary:

The API Operations & Client Onboarding Executive will be responsible for managing the end-to-end onboarding journey of API clients, ensuring smooth integration, compliance, credential management, and coordination between clients, Sales, and Technical Support teams. The role requires strong stakeholder management, operational excellence, and the ability to work closely with technical and non-technical teams to facilitate successful API integrations and go-live activities.

Job Responsibilities:
- Onboard current API clients and explain the onboarding and UAT certification process.
- Coordinate with client IT teams for API integration and go-live activities.
- Share API agreements and ensure timely completion of documentation and compliance requirements.
- Create and manage API staging/test credentials and access permissions.
- Act as the primary point of contact for client onboarding

📌 Manager (Emerging Markets) (Lower Parel)
🏢 Tripjack
📍 Lower Parel