Position: Sales Coordinator

Department: Sales & Marketing

Industry: Packaging / Manufacturing

Employment Type: Full time

Experience: 2-3 Years

Location: Bhosari and Chakan Plant

Reporting To: Sales Manager / Head Sales

About the Role

We are looking for a proactive and detail-oriented Sales Coordinator to support our sales team and ensure smooth coordination between customers, Sales, Production, Planning, Stores, Quality, Dispatch, Purchase and Accounts departments.The ideal candidate should have experience in a packaging, manufacturing, automotive packaging, returnable packaging, or auto ancillary industry and possess strong customer coordination, order management and follow-up skills.

Role & responsibilities
- Coordinate with customers regarding enquiries, quotations, orders and delivery requirements.
- Receive and process customer enquiries, Purchase Orders (POs) and sales orders.
- Prepare and maintain quotations, order confirmations and sales-related documentation.
- Coordinate with Production and Planning teams for order execution and delivery schedules.




- Follow up with Stores, Quality and Dispatch teams to ensure timely order completion and dispatch.
- Monitor order status from PO receipt to final delivery.
- Maintain regular communication with customers regarding order status, delivery schedules and pending requirements.
- Coordinate with the Accounts team for payment follow-up and outstanding receivables.
- Prepare and maintain daily/weekly/monthly sales MIS reports.
- Maintain customer records, sales data, order trackers and other relevant reports.
- Handle customer complaints and coordinate with the concerned departments for timely resolution.
- Support the sales team in preparing presentations, reports, quotations and other sales documents.
- Maintain proper records of customer communications, enquiries, orders and dispatches.
- Coordinate with internal departments to resolve order-related issues and avoid delays.
- Provide regular updates to th

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