Job Summary

We are looking for an IT Engineer – Network & Hardware Support to manage day-to-day IT infrastructure, network connectivity, hardware, systems, and end-user technical support. The candidate will be responsible for maintaining smooth IT operations across office and plant locations and resolving hardware, software, and network-related issues.

Key Responsibilities

1. Network Support
- Maintain and troubleshoot LAN, WAN, Wi-Fi, switches, routers, and network connectivity.
- Monitor network performance and resolve connectivity issues.
- Configure and maintain IP addresses, DHCP, DNS, and basic network services.
- Support network infrastructure, cabling, and access points.
- Coordinate with internet and telecom service providers whenever required.

2. Hardware & Desktop Support
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
- Diagnose and resolve hardware failures and system-related issues.
- Perform OS installation, formatting, configuration, and system upgrades.




- Maintain hardware inventory and asset records.
- Provide technical support to employees for day-to-day IT issues.

3. Software & User Support
- Install and configure Windows OS and commonly used business applications.
- Troubleshoot software, email, printing, and user-access issues.
- Create and manage user accounts and access permissions as per company requirements.
- Provide first-level support for ERP, HRMS, attendance systems, and other business applications.

4. IT Infrastructure & Security
- Ensure proper functioning of IT infrastructure at office and plant locations.
- Support antivirus, endpoint security, backups, and basic cybersecurity practices.
- Maintain regular backups and assist in data recovery when required.
- Ensure IT systems are maintained as per company policies and security standards.

5. IT Asset & Documentation
- Maintain records of computers, laptops, printers, networking equipment, and other IT assets.
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📌 IT Engineer – Network (Santej)
🏢 Walpar Nutritions
📍 Santej