Position description:
The Senior Executive - Sales is responsible for achieving their assigned sales plan by generating profitable revenue growth through the development of recent business and the retention of existing business within their assigned accounts.
JOB ROLE & RESPONSIBILITIES:
- Generating leads through cold calling converting leads into customer for the company.
- Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.
- Builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
- Presents solutions to customers to gain approval of proposals and move forward with the sales process.
- Visits customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed.
- Meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.).
- Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel.
- Discusses complaints with company’s personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions.
- Follows-up with customers to ensure successful problem resolution.
- Shares customer problems with managers and operations teams to provide awareness on recurring customer issues.
- Maintains and monitors records of customer information and account performance to track sales performance to objectives.
- Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management.
SKILLS AND KNOWLEDGE REQUIREMENTS
- Experience in generating new and repeat sales by providing services and technical information.
- Experience in conduction customer and competitive a
📌 Senior Executive (Chennai)
🏢 MOVIN
📍 Chennai