- Oversee day-to-day hotel operations to ensure smooth and efficient functioning of all departments.
- Coordinate with front office, housekeeping, food & beverage, and other departments to maintain high service standards.
- Handle guest queries, complaints, and service issues promptly to ensure customer satisfaction.
- Monitor staff performance, daily operations, and compliance with hotel policies and procedures.
- Assist in inventory management, vendor coordination, and cost control activities.
- Support digital marketing activities, including managing social media platforms, online promotions, and hotel content.
- Monitor and improve the hotel’s online presence through digital campaigns, customer reviews, and engagement activities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
- Cell phone reimbursement
- Food provided
Work Location: In person
📌 Operations Executive (Kochi)
🏢 GEO
📍 Kochi