OVERVIEW:

The Sales & Admissions Advisor (India) is a Chennai-based, target-driven individual contributor role responsible for converting inbound parent inquiries into confirmed enrollments for Fueling Brains Academies in Canada, working MST-aligned hours. The role owns the full lead-to-enrollment journey via phone, email, and video consultations, working closely with Canada-based Centre Directors, Marketing, and Billing teams. This role is directly accountable for conversion outcomes and enrollment targets, delivered entirely through remote, virtual family engagement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Lead & Pipeline Ownership
- Own and drive inbound parent leads from first contact through to enrollment confirmation
- Maintain accurate, up-to-date lead records in the CRM at every pipeline stage
- Ensure timely, structured follow-up on all inquiries in line with defined response-time targets
- Proactively re-engage inactive or aging leads to recover at-risk opportunities
- Identify barriers to conversion and escalate systemic issues to leadership





Enrollment & Registration Conversion
- Guide parents through program selection, registration steps, and required documentation over phone/email/video
- Coordinate with Centre Directors on program placement, seat availability, and confirmed start dates
- Ensure registration records are complete, accurate, and compliant before handoff to centre operations
- Track and report on conversion rate, time-to-enroll, and drop-off points across the funnel

Virtual Family Engagement
- Deliver virtual consultations and video tours to address parent questions and showcase programs
- Represent the Fueling Brains brand consistently across all remote family touchpoints
- Coordinate with on-the-ground Centre Directors when in-person follow-up is needed

Waitlist & Capacity Awareness
- Maintain visibility of waitlists and available capacity by centre and program
- Match parent demand to available capacity to maximize conversion and spa

📌 Sales & Admissions Advisor - India (Chennai)
🏢 Fueling Brains
📍 Chennai