We are looking for a friendly, organized, and customer-focused Front Desk Coordinator to join our Edapally branch. The ideal candidate will be responsible for handling customer calls, managing CRM entries, and ensuring smooth front desk operations.

Key Responsibilities
- Answer incoming customer calls professionally and provide accurate information.
- Make follow-up calls to customers when required.
- Enter and update customer details in the CRM system.
- Schedule service requests and coordinate with the technical team.
- Welcome and assist walk-in customers.
- Maintain customer records and ensure data accuracy.
- Handle basic administrative and front desk activities.
- Coordinate with branch staff for smooth daily operations.

Requirements
- Any Degree or Plus Two qualification.
- Freshers are welcome to apply.
- Good communication skills in Malayalam and basic English.
- Basic computer knowledge and typing skills.
- Ability to multitask and work in a fast-paced setting.
- Positive attitude and customer service mindset.

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Front Desk Coordinator (Edappally)
🏢 Norona Tech
📍 Edappally