Job Description –

Position: Head – Human Resources

Department: Human Resources

Location: Remote / Work from Home

Experience: 10+ Years

Reporting To: CEO / Business Leadership

About the Role

We are looking for an experienced and agile Head – Human Resources to lead the complete HR function at IITIL. The role will be responsible for building scalable HR processes, driving talent acquisition, strengthening employee engagement and performance management, and ensuring a strong, compliant and high-performance work culture.

The ideal candidate should be a strategic HR leader who can work in a fast-paced startup environment, build processes from the ground up, and partner closely with business leadership to support rapid organizational growth.

Key Responsibilities

1. HR Strategy & Leadership
- Develop and implement the overall HR strategy aligned with business objectives.
- Partner with leadership on workforce planning, organizational structure and people strategy.
- Build scalable HR policies, processes and systems suitable for a growing organization.




- Act as a strategic HR partner to business leaders and functional heads.

2. Talent Acquisition & Workforce Planning
- Lead the complete Talent Acquisition function across technical, non-technical, corporate, bulk and leadership hiring.
- Develop hiring strategies, manpower plans and recruitment forecasts.
- Drive recruitment productivity, TAT, quality of hire and cost-effective hiring.
- Strengthen employer branding and talent pipelines.
- Build and manage a high-performing TA team.

3. HR Operations & Compliance
- Establish and manage HR operations, employee lifecycle processes and HR documentation.
- Ensure implementation of HR policies, SOPs and compliance requirements.
- Oversee onboarding, employee documentation, HRMS and employee records.
- Partner with payroll and relevant stakeholders to ensure timely and accurate employee processes.
- Establish appropriate HR governance and internal controls.

4. Perfor

📌 HR Head (India)
🏢 IITIL
📍 India