Responsible for managing end-to-end reservations and sales operations for both B2B and B2C segments while ensuring revenue generation, customer satisfaction, and smooth coordination across teams.

Key Responsibilities

•Manage end-to-end bookings for B2C and B2B customers

• Handle inbound and outbound calls for sales and reservation enquiries

• Generate revenue through effective sales conversations and deal closures

• Achieve monthly sales and revenue targets

• Maintain high-quality customer communication and follow-up processes

• Adapt quickly to daily revenue and pricing updates

• Coordinate with internal teams for smooth booking operations

• Handle multiple leads, properties, enquiries, and calls efficiently

• Maintain booking records, reports, and Excel sheets accurately

• Respond professionally to emails and customer queries





• Ensure excellent customer service and relationship management

• Support and guide team members whenever required

Required Skills

• Robust communication and sales skills

• Excellent calling pitch and customer handling ability

• Good follow-up and negotiation skills

• Ability to close sales effectively

• Basic computer knowledge and proficiency in MS Excel

• Ability to multitask and manage pressure situations

• Strong teamwork and coordination skills

• Positive attitude with a target-oriented approach

Preferred Candidate Profile

• Experience in hospitality, reservations, or sales operations preferred

• Ability to handle both B2B and B2C clients professionally

• Self-motivated, disciplined, and revenue-focused individual

📌 Reservation Sales Executive (Ahmedabad)
🏢 ENTARTICA SEAWORLD
📍 Ahmedabad