Key Responsibilities
- Make outbound calls to customers/patients for scheduled health check-ins and follow-ups.
- Communicate politely and professionally while understanding the customer's health-related requirements.
- Conduct basic health/wellness questionnaires as per the company's guidelines.
- Follow up with customers regarding appointments, health check-ups, reports, or recommended services.
- Identify customer concerns and escalate medical or service-related issues to the appropriate team.
- Maintain accurate call records, customer information, and follow-up details in the CRM/system.
- Ensure timely follow-ups and closure of assigned cases.
- Handle customer queries and provide information about available health-check services.
- Maintain confidentiality of customer/patient information.
- Achieve assigned calling, follow-up, and customer engagement targets.




- Coordinate with healthcare professionals or internal teams whenever required.

Required Skills & Qualifications
- Graduate or 12th pass; candidates with healthcare, nursing, pharmacy, or related backgrounds will be preferred.
- 0-1 years of experience in telecalling, healthcare calling, customer support, patient coordination, or a similar role.
- Excellent verbal communication skills in English and Hindi; additional regional languages are a plus.
- Valuable listening and interpersonal skills.
- Empathetic, patient, and customer-focused approach.
- Basic computer knowledge and familiarity with CRM/Excel.
- Ability to handle sensitive conversations professionally.
- Good follow-up and organizational skills.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 Truworth health Technologies
📍 Jaipur