Business Manager – MBL/LAP Sales
Location:
Sardarshahar

Department:
Micro Business loan/LAP Sales

Function:
Business Development & Relationship Management

Experience:
3–4+ years of relevant experience, including at least 1 year in a leadership role

Education:
Minimum Graduate

About The Role
At AU Small Finance Bank, we are committed to empowering Micro, Small and Medium Enterprises (MSMEs) through innovative financial solutions and relationship-driven banking. We are looking for agile and customer-focused professionals to join our MSME Sales team and drive business growth while delivering exceptional customer experiences.

As a Business Manager (BM), you will be responsible for business development, portfolio management, customer acquisition, and leading market expansion initiatives within your assigned territory.

Key Responsibilities
Business Development & Sales
- Achieve assigned business and revenue targets.
- Drive customer acquisition through self-sourcing, market activities, and referrals.




- Organize and participate in marketing initiatives such as canopy activities, leafleting, customer meets, and local campaigns.
- Identify new business opportunities and develop strong sourcing channels.
- Build and maintain long-term relationships with customers and enhance AU Bank’s brand presence in the market.

Customer Relationship Management
- Understand customer financial requirements and recommend suitable banking solutions.
- Resolve customer queries efficiently and ensure a seamless customer experience.
- Communicate product features, pricing, fees, and terms transparently.

Portfolio & Credit Management
- Conduct field investigations and physical verification of customers’ residences, businesses, and assets.
- Verify financial documents, property papers, and customer references.
- Coordinate with Credit, Legal, Technical, Operations, and Collections teams for timely case processing.
- Prepare case appraisals, recommendations, and documentation for approval

📌 Business Manager MBL (Sardarshahar)
🏢 AU Small Finance Bank
📍 Sardarshahar