15 Aug
|
Weekday AI (YC W21)
|
Delhi
15 Aug
Weekday AI (YC W21)
Delhi
This role is for one of Weekday's clients
Salary range: Rs 250000 - Rs 450000 (ie INR 2.5 - 4.5 LPA)
Min Experience: 2+ years
Location: Noida, Delhi
JobType: full-time
We are looking for a professional and well-presented
Front Desk Executive
to manage reception operations and provide excellent customer service in a healthcare, dermatology, skin, aesthetic, or cosmetic clinic environment. The ideal candidate should have robust communication and organizational skills, along with prior experience handling front desk responsibilities in a similar setting.
Requirements
Key Responsibilities
- Manage day-to-day front desk and reception operations efficiently
- Welcome and assist patients/clients in a professional, courteous, and friendly manner
- Handle patient registrations, appointments, inquiries, and follow-ups
- Coordinate appointment scheduling and ensure smooth patient flow
- Respond to calls, messages, and general queries promptly and professionally
- Maintain accurate patient and appointment records
- Coordinate with doctors, therapists, consultants,
and internal teams to ensure seamless service
- Handle basic billing, documentation, and administrative activities as required
- Maintain reception records, reports, and other relevant documentation
- Ensure the reception area is organized, professional, and welcoming
- Handle customer concerns and escalate issues to the appropriate team when required
- Perform day-to-day administrative tasks using MS Office and other basic office tools
Requirements
- Prior experience as a Front Desk Executive, Receptionist, or Reception Executive, preferably in a dermatology clinic, skin clinic, aesthetic clinic, cosmetic business, or healthcare organization
- Excellent verbal and written English communication skills
- Strong customer handling and interpersonal skills
- Professional, courteous, and confident personality
- Good organizational and multitasking abilities
- Comfortable handling patients/clients and managing multipl
📌 Front desk executive (Delhi)
🏢 Weekday AI (YC W21)
📍 Delhi