Job Description
Prime Function:
- To supervise Restaurant, In Room Dining and Banquet halls to achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Assist the General Manager and the Head Chef with the development of new menus and prices.
- Continuously delight the customers by offering trend setting and innovative products and services.
- Ensure to assist the head Chef to supervise and control all outlets in the hotel as per the required standards and also within agreed budgetary limits and parameters of the law.
- Any matter which may effect the interests of hotel should be brought to the attention of the Management.
Key Responsibilities:
Food & Beverage Planning
- Assist the Head Chef to plan, forecast and budget the revenues and costs for department.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the department.
- Assist the General Manager to develop guest loyalty and retention programmes.
- Ensure to be fully conversant with all statutory requirements regarding food and beverage operations.
People Management
- Ensure that the team offers qualified and courteous service to the guests as per the standards.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Establish and maintain seamless co-ordination & co-operation with all departments of Ibis to ensure maximum cooperation, productivity, and guest service.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Financial Management
- Assist the Head Chef to ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems.
- Prepare and submit in the required format all information necessary for budgeting timeously and accurately.
- Insure that all expenses: food cost, beverage cost, labour cost and
📌 Assistant Manager (Kochi)
🏢 Accor
📍 Kochi