GROWTH EXECUTIVE (SALES) - Handling calls and enquiries

(Legal & Immigration Services)

Location: In-office, Technopark, Trivandrum, Kerala

Working hours: UK business hours (approx. 1:30 PM – 10:30 PM IST, adjusting for BST)

Employment type: Full-time

Compensation: Competitive, based on experience

About the Role:

We are hiring a Growth Executive (Sales) for handling inbound calls, making outbound calls, and responding to enquiries via email and other channels to drive client acquisition for a well-established, regulated UK law firm with a solid reputation for legal expertise and client satisfaction.

This is a front-line sales and client engagement role. You will be the first point of contact for prospective clients, responsible for handling enquiries, assessing needs, presenting service options, and closing business. You will own your pipeline from first contact to conversion, working in real-time alignment with a UK-based legal team.

What You’ll Be Doing:
- Handling inbound calls, making outbound calls, and responding to enquiries via email and other channels




- Conducting preliminary needs assessments and recommending suitable legal service options
- Booking lead meetings, building rapport, and clearly articulating our value proposition to address each client’s needs
- Quoting, following up, and managing leads through to closure
- Managing pipeline and lead activity through CRM including tracking, follow-ups and reporting
- Collaborating with the UK legal team to deepen service knowledge and sharpen your pitch
- Identifying opportunities to generate new leads and maximise conversion from existing pipeline
- Upskilling across multiple service offerings as they evolve, leveraging prior sales experience
- Taking part in training sessions and team meetings
- Ensuring client confidentiality and full compliance with data protection regulations

Required Experience
- 2+ years in inbound or outbound phone-based sales
- Excellent English communication skills - verb

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