Position: Front Office Executive – Hospital
Department: Front Office / Administration
Experience: 2–5 Years
Location: T. Nagar, Chennai
Salary: As per company norms
Joining: Immediate / As per requirement

Job Summary

We are looking for a qualified and courteous Front Office Executive with 2–5 years of hospital experience to manage the reception desk, patient registration, appointments, enquiries, billing coordination, and overall front-office operations.

Key Responsibilities
- Greet and assist patients, attendants, and visitors in a professional manner.
- Handle patient registration, admission, discharge, and appointment coordination.
- Attend incoming calls and provide accurate information to patients and attendants.
- Coordinate with doctors, nursing, billing, laboratory, pharmacy, and other departments.
- Maintain accurate patient and front-office records.
- Guide patients regarding hospital departments, services, and procedures.
- Handle patient enquiries and complaints professionally and escalate issues when required.




- Coordinate OPD appointments and maintain appointment schedules.
- Assist with billing and payment-related coordination as required.
- Ensure proper documentation and confidentiality of patient information.
- Maintain the reception area and ensure a professional appearance.
- Follow hospital policies, procedures, safety standards, and quality requirements.
- Support smooth patient flow and provide a positive patient experience.
- Perform other duties assigned by the Front Office Manager / HOD.

Skills & Competencies
- Excellent communication and interpersonal skills.
- Good knowledge of hospital front-office operations.
- Patient-friendly and service-oriented attitude.
- Good computer knowledge and basic MS Office skills.
- Ability to handle multiple tasks and work under pressure.
- Good coordination and problem-solving skills.
- Professional grooming and courteous behaviour.
- Knowledge of hospital software/HIS will be an added advantage.

📌 Front Office Executive (Chennai)
🏢 Dr. Humayun Speciality Hospital
📍 Chennai