Job Description

Product Manager – Enterprise Voice & Calling

1. Role Purpose

Own and drive the strategy, lifecycle, commercial performance and growth of the Enterprise Voice & Calling product portfolio, covering SIP Trunk, PRI, Toll-Free Services, Business Calling/CLI and Caller Identity solutions.

The role will be responsible for translating market and customer needs into differentiated product propositions, driving product innovation and roadmap execution, enabling sales and GTM, and ensuring sustained revenue and profitability growth. The role will also manage and mentor a team of product resources responsible for individual product portfolios.

2. Key Responsibilities

Product Strategy & Roadmap
- Define product vision, strategy and roadmap aligned with business objectives and market opportunities.
- Manage the complete product lifecycle from concept, development and launch to optimisation, migration and retirement.
- Identify new use cases, customer segments and opportunities for product expansion.
- Drive migration from legacy voice products towards IP,



cloud and next-generation calling solutions.

Product Development & Management
- Own product requirements, business cases, PRDs/BRDs and feature prioritisation.
- Work closely with Technology, Network, IT, Operations, CX and other stakeholders for product development and enhancement.
- Ensure products are scalable, reliable, commercially viable and customer-centric.
- Drive continuous improvement based on customer feedback, service performance and market trends.

Commercial & Business Ownership
- Own product-level revenue, profitability, pricing, packaging and commercial constructs.
- Develop pricing strategies and identify opportunities for ARPU improvement, cross-sell and upsell.
- Analyse product performance, business cases and ROI of current initiatives.
- Identify opportunities to improve margins and optimise product cost structures.

Go-to-Market & Sales Enablement
- Develop differentiated product proposi

📌 Product Head (Noida)
🏢 Tata Teleservices
📍 Noida