- Welcome and greet guests warmly and professionally upon arrival.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, modifications, and walk-in bookings.
- Maintain accurate guest records and update the hotel/resort management system.
- Answer telephone calls, emails, and guest inquiries promptly.
- Provide information about resort facilities, room types, activities, services, and local attractions.
- Handle guest requests, complaints, and concerns professionally and ensure timely resolution.
- Coordinate with Housekeeping, Food & Beverage, Maintenance, Security, and other departments to meet guest requirements.
- Maintain accurate records of room status, guest details, payments, and daily transactions.
- Handle cash, card payments, billing, and other front-office financial transactions as required.
- Prepare and maintain daily reports,



arrival/departure lists, and other front-office records.
- Ensure the reception area and front desk remain clean, organized, and presentable.
- Assist guests with luggage, transportation, special requests, and other services when required.
- Follow resort policies, safety procedures, and guest-service standards.
- Maintain confidentiality of guest information and resort records.
- Promote resort facilities, packages, activities, and additional services where appropriate.
- Perform other front-office duties assigned by the Front Office Manager or Resort Manager.

Pay: ₹11,862.36 - ₹18,102.77 per month

Advantages:
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Executive (Karnal)
🏢 Thrones
📍 Karnal