Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive advantages and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.
Primary Responsibilities
- Serve as a hands-on DevOps software engineer on a fast-paced, high-volume transactional claims platform, contributing directly to code, automation, and reliability
- Design, build, and advance agentic AI and automation solutions that reduce manual effort and improve operational efficiency across the platform
- Own and resolve assigned production issues, incidents, and service disruptions in a timely manner, driving root cause analysis (RCA) to prevent recurrence




- Partner directly with business stakeholders and value-stream owners to understand priorities, communicate issues, and meet service expectations
- Collaborate with development, infrastructure, and operations teams to support releases, changes, and production readiness
- Drive continuous-improvement initiatives - proactively identifying opportunities to strengthen tooling, workflows, and system stability
- Participate in on-call support and help ensure SLA commitments for business-critical applications are met
- Analyze operational metrics and incident trends to improve reliability and customer experience
- Stay current with emerging DevOps and AI/agentic tooling, and continuously improve automation and workflows based on feedback, lessons learned, and industry best practices
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such a

📌 Software Engineering Lead (Hyderabad)
🏢 Optum India
📍 Hyderabad