Job Description – Product Analyst

Location:
Ahmedabad

Company:
the EleFant

Department:
Product & Technology

Experience:
1–3 Years

Reports To:
Product Manager / Head of Product

About the Role

We are looking for a
Product Analyst
who loves numbers, understands user behaviour and can convert data into transparent product actions.

At the EleFant, thousands of parents interact with our app across discovery, subscription, toy selection, ordering, exchanges, deliveries and renewals. The Product Analyst will help us understand:

What are users doing? Where are they dropping? Why is it happening? And what should we change?

This is a hands-on role working closely with Product, Technology, Growth, Operations and Customer Experience teams.

Key Responsibilities

1. Product & User Analytics
- Analyse the complete customer journey across the EleFant app.
- Track user behaviour from
App Install → Registration → Plan View → Subscription → First Order → Repeat Orders → Renewal
.
- Identify friction points and drop-offs across important journeys.




- Analyse feature adoption and usage patterns.
- Build cohorts based on customer behaviour, engagement and lifecycle.

2. Funnel & Conversion Analysis

Own key product funnels including:
- Registration conversion
- Subscription conversion
- First-order conversion
- Toy discovery → Cart → Order
- Return & exchange journey
- Repeat order frequency
- Renewal and cancellation
- Customer reactivation

Recommend actions to improve conversion at each stage.

3. Customer Behaviour & Retention
- Understand what drives highly engaged members.
- Analyse frequency of toy exchanges and ordering patterns.
- Identify early indicators of churn.
- Analyse differences between retained, renewed and cancelled customers.
- Help Product build interventions to improve engagement and retention.

4. Product Dashboards

Build and maintain dashboards covering:
- DAU / WAU / MAU
- New registrations
- Conversion rates
- Active subscribers
- Orders per subscriber
- Ex

📌 Product Analyst (Ahmedabad)
🏢 the EleFant
📍 Ahmedabad