Role & responsibilities
We are hiring energetic and customer-focused fresh graduates to join our Service Desk team. This role involves providing Level-1 IT support to end users, troubleshooting technical issues, and ensuring seamless IT operations across the organization.
Required Skills
- Good understanding of computer fundamentals, operating systems, networking basics, and MS Office.
- Basic knowledge of Windows troubleshooting, system configuration, and common IT tools.
- Strong communication skills (verbal & written).
- Good problem-solving and analytical abilities.
- Ability to work in a fast-paced, customer-centric workplace.
- Willingness to work in 24/7 rotational shifts.
- Selected candidates need to sign 2 years bond with us.
Preferred candidate profile
- Work Location Pune, MH
- Mode of Employment Full time
- Education BCA/ BSc – CS/B.com/BA English.
- 60 % throughout the academics.
📌 Technical Support Service Desk (Pune)
🏢 CGI
📍 Pune