15 Aug
|
Cognizant
|
Bengaluru
15 Aug
Cognizant
Bengaluru
Roles and Responsibilities
- Design, develop, test, deploy, and maintain Genesys Cloud solutions for clients.
- Collaborate with cross-functional teams to identify business requirements and design technical solutions.
- Implement IVR systems, WFM (Workforce Management) tools, Dialer functionality, and Call Center technology using Genesys platform.
- Troubleshoot issues related to telephony, REST APIs, and other integrations with third-party services.
- Provide training and support to end-users on Genesys Cloud applications.
📌 Genesys Cloud Developer (Bengaluru)
🏢 Cognizant
📍 Bengaluru