Purpose
- Manage, administer, and optimize the Atlassian Jira platform to support Agile delivery, project management, DevOps, and enterprise collaboration initiatives.
- Ensure Jira environments are secure, scalable, reliable, and aligned with organizational governance standards and business requirements.
- Provide administration, configuration, user support, workflow automation, reporting, and integration services for Jira and associated Atlassian tools.
- Enable project teams to effectively leverage Jira for project planning, tracking, release management, and operational excellence.

Key Responsibilities
- Administer and maintain Jira Software, Jira Service Management, and related Atlassian applications.
- Configure and manage projects, workflows, issue types, screens, permission schemes, notification schemes, and security controls.
- Design and optimize Jira workflows to support Agile, Scrum, Kanban, DevOps, and ITSM processes.
- Create and maintain custom fields, dashboards, filters, reports, and automation rules.
- Manage user provisioning, role assignments,



group administration, and access controls.
- Support Jira integrations with Confluence, Bitbucket, GitHub, Azure DevOps, Jenkins, ServiceNow, and other enterprise platforms.
- Develop and maintain workflow automation using Jira Automation and scripting tools.
- Configure and maintain Jira Service Management projects, SLAs, queues, and service catalogs.
- Monitor platform performance and proactively resolve issues.
- Support Agile teams in sprint planning, backlog management, release tracking, and reporting.
- Implement governance standards and best practices across Jira environments.
- Support Jira upgrades, migrations, plugin evaluations, testing, and deployment activities.
- Develop documentation, knowledge articles, and training materials.
- Conduct end-user training and provide ongoing support.

Technical Requirements
- Bachelors degree in Computer Science, Information Technology, Engineering, or a rela

📌 Jira Administrator (Chennai)
🏢 Mount Talent Consulting
📍 Chennai