Role & responsibilities
Key Responsibilities
* Manage end-to-end parking operations for large corporate campuses, malls, commercial complexes, or high-footfall facilities.
* Handle high-volume vehicle movement, including peak-hour traffic management and entry/exit flow.
* Plan and implement productive parking layouts, vehicle allocation, and traffic circulation.
* Manage parking manpower including supervisors, attendants, marshals, valet staff, and other operational personnel.
* Prepare shift rosters, manpower deployment plans, attendance and productivity reports.
* Ensure smooth coordination between parking, security, facility management, housekeeping and client teams.
* Monitor parking occupancy and optimize available parking spaces.
* Handle VIP/VVIP parking, employee parking, visitor parking, vendor parking and reserved parking.
* Ensure proper implementation of parking SOPs and service standards.
* Monitor and manage parking technology such as boom barriers, parking management systems, ANPR, RFID, QR-based systems,
ticketing systems and payment systems.
* Handle customer/tenant/employee complaints related to parking and ensure timely resolution.
* Monitor parking revenue, cashless transactions, ticketing and reconciliation where applicable.
* Ensure compliance with safety, security, fire and emergency procedures.
* Conduct regular audits of parking areas, equipment, signage and vehicle movement.
* Coordinate during events, peak footfall periods and special occasions to ensure smooth parking operations.
* Prepare daily/weekly/monthly MIS reports covering occupancy, manpower, incidents, revenue and operational performance.
* Train parking staff on customer service, traffic management, safety and emergency handling.
* Identify operational gaps and implement process improvements to improve efficiency and customer experience.
Interested candidate can share their CV at
[email protected]
📌 Parking Manager (Bengaluru)
🏢 ISS India
📍 Bengaluru