Job description:
- Project planning to ensure timely delivery and quality standards defined in client SLA.
- Ensures that the teams productivity and quality targets are met & should meet the revenue targeted
- Manages client conference calls for daily operations with the client counterparts independently
- Initiates appropriate actions based on communication received from Client, Management or Team Members.
- Ensure swift ramp up of new joiners in the team.
- Keep team environment healthy and motivating.
- Organize team meeting every month and submit a report to the reporting manager
- Develops and maintains appropriate reports to capture team performance and overall project performance.




- Responsible for timely delivery of the reports to the client
- Reduce attrition
- Identify process improvement opportunities and provide inputs towards automation.

Key skills:
- Should be excellent at communication skill & people management
- Should be excellent at report making & at computer
- Should be adaptable to travel to other office location to organize domain training

Key competencies:
- Process and Procedure Adherence
- Team Management
- Integrity
- Implementation & monitoring
- Client focus
- Decision making

📌 Team Lead-AR (Mumbai)
🏢 Medusind
📍 Mumbai