Sky Education Group is an education counselling and enrollment partner working with 28+ universities across India. We help students and working professionals choose the right Online & Distance UG and PG programmes based on their academic background, career goals and requirements.
We are looking for an experienced Academic Counsellor who has already worked in the Online/Distance Higher Education / EdTech admission sales domain and can start handling leads with minimal training.
This is NOT a Fresher Position.
We are specifically looking for candidates who already understand:
- Online & Distance Education
- UG & PG admission counselling
- University/course comparison
- B2C lead handling
- Telephonic counselling
- Follow-up and objection handling
- Admission conversion
- CRM/lead management
- Closing the admission cycle
Key Responsibilities
- Handle fresh and existing leads through telephone calls, WhatsApp and other communication channels.
- Understand the student's education, career goals, work experience and course requirements.
- Counsel students for Online & Distance UG/PG programmes such as:
- BBA
- BCA
- B.Com
- MBA
- MCA
- Other relevant UG/PG programmes
- Explain and compare universities, programmes, eligibility, fees, admission process and other relevant details.
- Counsel students regarding programmes offered through leading universities such as NMIMS, LPU, Amity, Chandigarh University, Manipal University and other partner universities.
- Handle student objections related to fees, university selection, course validity, programme structure, placements, admission process and competitors.
- Maintain regular follow-ups with interested prospects and move them towards admission.
- Coordinate with the admission/operations team until the student's admission process is successfully completed.
- Maintain accurate lead and follow-up information in the CRM.
- Achieve monthly admission and revenue targets.
- Maintain high-quality counsellin