15 Aug
|
Amsan Technology
|
Sampangiram Nagar
15 Aug
Amsan Technology
Sampangiram Nagar
We are hiring a Customer Care Executive . The role involves handling customer queries, providing product/service information, resolving issues, and ensuring high customer satisfaction through phone, email, and chat support.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries related to products, services, and technical issues.
Maintain customer records and update information in CRM.
Follow up on customer complaints to ensure full resolution.
Escalate complex issues to the concerned internal teams.
Achieve daily and monthly performance targets.
Provide excellent service to improve customer experience and retention.
Required Qualifications
Any degree (Freshers also welcome).
Valuable communication skills in English
Basic computer knowledge and typing skills.
Ability to manage customer calls with patience and professionalism.
Experience in customer support / BPO / telecom (optional but preferred).
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Care Executive (Sampangiram Nagar)
🏢 Amsan Technology
📍 Sampangiram Nagar