Field Support Engineer (Delhi)

Field Support Engineer (Delhi)

15 Aug
|
Cova Medicare
|
Delhi

15 Aug

Cova Medicare

Delhi

ROLES & RESPONSIBILITIES
- End-to-end site deployment hardware, network, and software setup at hospital locations
- Medical device integration and driver configuration (monitors, ventilators, pumps, anesthesia workstations)
- Troubleshooting of ICU electronic charting and OT/AIMS platform at live sites
- Conducting structured end-user training for nurses, anesthetists, and clinical staff
- Coordinating with hospital IT for network provisioning, server access, and connectivity
- Vendor management liaising with hardware vendors, networking vendors, and third-party service providers
- Procurement and logistics managing equipment ordering, delivery, tracking, and inventory at project sites
- Escalating unresolved technical issues to the product/engineering team with detailed documentation
- Maintaining site deployment records, training logs, and support tickets
- Travel to project sites across India as required by project schedule

PREFERRED CANDIDATE PROFILE
- Education: B.E in Biomedical Engineering (preferred), Electronics, Instrumentation, or equivalent, Diploma in relevant




- Experience: 1 - 4 years in a field deployment, biomedical services, or clinical IT role
- Basic networking knowledge IP configuration, LAN/WAN concepts, Windows server familiarity
- Familiarity with medical devices patient monitors, ventilators, infusion pumps, anesthesia machines
- Ability to read and follow technical documentation and deployment guides
- Comfort operating in clinical environments
- Willingness to travel frequently across India mandatory

BONUS SKILLS
- Prior experience in deployment or servicing of ICU/OT clinical software or bedside equipment
- Knowledge of HL7 / medical device communication protocols (RS-232, serial, TCP/IP)
- Experience working clinical environments
- Exposure to hospital IT ecosystems HIS, PACS, LIS, EMR environments
- Basic understanding of clinical workflows in ICU or OT settings
- Experience with procurement processes POs, vendor coordination, logistic

📌 Field Support Engineer (Delhi)
🏢 Cova Medicare
📍 Delhi

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