Job Summary

We are looking for an experienced
Sales & Operations Manager – Air Freight
with solid exposure to
Air Freight Forwarding, Airline Cargo Operations, Cargo Sales, and Business Development
.

The candidate will be responsible for
business development, customer acquisition, sales growth, key account management, and end-to-end air freight operations
. The ideal candidate should have a strong network within the air cargo industry, including
freight forwarders, airlines, GSAs, exporters, importers, CHA/customs brokers, consolidators, and logistics stakeholders
.

The role requires a commercially focused professional who can independently generate business while ensuring smooth, timely, and profitable execution of air freight shipments.

Key Responsibilities

· Develop and execute sales strategies to grow the company’s
air freight business in Mumbai and other key markets
.

· Build and maintain strong relationships with
airlines, GSAs, freight forwarding agents, CHA/customs brokers, airport cargo terminals, and other industry stakeholders
.





· Identify potential customers and convert leads into long-term business relationships.

· Manage
air freight sales enquiries, quotations, negotiations, and commercial proposals
.

· Negotiate competitive rates and space commitments with airlines, GSAs, and service providers.

· Monitor airline capacity, market freight rates, routing options, and transit times.

· Achieve assigned
monthly and annual sales, revenue, tonnage, and profitability targets
.

· Manage and grow existing customer accounts through regular engagement and service improvement.

· Oversee end-to-end air freight operations from booking through final delivery.

· Coordinate with airlines, airport cargo terminals, transporters, CHA, customs brokers, and internal operations teams.

· Ensure timely cargo booking, acceptance, documentation, customs coordination, uplift, transit, and delivery.

· Monitor shipment status and proactively manage delays, offloads,

📌 Sales & Operations Manager – Air Freight (Mumbai)
🏢 Sentro Group
📍 Mumbai