Work Location: Bangalore

Position:
Retail & CPG Presales Architect

Experience: 5–7 years of relevant industry experience

Reports To:
Director, Digital Strategy & Enterprise Architecture

Department:
Digital Strategy, EA & Presales

Role Overview

The Retail Presales Architect is responsible for designing and positioning high-impact retail and commerce technology solutions. This role guides Sales through domain knowledge, architecture expertise, and insights into up-to-date omnichannel retail trends.

The Retail Presales Architect:

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Trains and handholds Sales
on core Retail & CPG domains: Omnichannel, POS/Store Ops, Merchandising, Supply Chain, eCommerce, CRM, PIM/MDM, Loyalty, Retail Analytics.

•
Supports lead qualification and discovery calls across US EST/PST/CST time zones
to validate opportunities and guide early solution positioning.

•
Research trending retail technologies
(AI-driven merchandising, RFID/IoT, micro-fulfilment, conversational commerce, Agentic AI for retail ops) and supports Inside Sales with campaign messaging and persona-based outreach.

•




Provides thought leadership
through LinkedIn posts, retail-focused blogs, PoVs, and market insights to strengthen ACL Digital’s positioning in Retail & CPG.

•
Maintains and manages retail-specific sales collateral
, including solution decks, capability documents, case studies, domain playbooks, templates, and digital content libraries.

• Works with Delivery and domain SMEs to ensure solution feasibility, scalability, and alignment with retail best practices.

Key Responsibilities

Retail Solutioning

• Create solution blueprints and architectures across retail systems (POS, OMS, WMS, eCommerce, PIM, CRM, Loyalty, Analytics).

• Support RFP/RFI responses with both technical and domain-rich content.

• Build omni-channel, merchandise planning, and supply-chain workflow diagrams.

Sales & GTM Enablement

• Prepare decks, use case catalogues, ROI models, and retail playbooks.

• Guide Sales on positioning AC

📌 Presales Architect (Bangalore Metropolitan Area)
🏢 ACL Digital
📍 Bangalore Metropolitan Area