15 Aug
|
Flyersway International Private
|
Sasthamangalam
15 Aug
Flyersway International Private
Sasthamangalam
Job Title : Front Office Executive Industry: Education & Training
Location: Sasthamangalam , Trivandrum , (Near by candidates Preferred)
Qualification: Any Degree / Diploma ,Freshers can apply
Job Summary
We are looking for a professional, friendly, and well-organized ,Front Office Executive to manage the reception area and serve as the first point of contact for our customers.
The candidate will be responsible for handling enquiries, welcoming visitors, managing calls and walk-ins, coordinating with different departments, and assigning leads to the appropriate sales team.
Key Responsibilities
- Welcome and assist students, parents, visitors, and clients professionally.
- Handle incoming calls, WhatsApp enquiries,instagram enqiries and walk-in enquiries.
- Understand basic requirements of prospective students and provide relevant information about courses, admissions, fees, schedules, and procedures.
- Receive and record enquiries/leads accurately in the designated system or register.
- Assign enquiries/leads to the respective Academic Consultant / Sales Team for further follow-up.
- Ensure enquiries are properly communicated and followed up with the concerned team.
- Maintain visitor records, enquiry registers, and front-office documentation.
- Coordinate appointments, meetings, counselling sessions, and student visits.
- Provide administrative support to the academic and management teams whenever required.
- Coordinate with faculty and academic staff regarding student-related requirements.
- Handle incoming and outgoing correspondence, courier, and basic office communication.
- Maintain a neat, welcoming, and skilled reception area.
- Assist with student registrations, document collection, and basic admission-related formalities.
- Maintain confidentiality of student and company information.
- Perform other administrative and front-office duties assigned by management.
Required Skills
- Excellent communication and interpersonal skills.
- Good command of
📌 Front Office Executive (Sasthamangalam)
🏢 Flyersway International Private
📍 Sasthamangalam