We are looking for an experienced Operations Manager to lead the daily operations of our hospitality properties. The ideal candidate should have strong leadership skills, manage staff efficiently, ensure excellent guest service, maintain operational standards, and drive business growth. Pay: 15000- 22000 per month

Benefits: Versatile schedule

Team Supervision Supervise and guide Front Office Associates. Deliver exceptional guest service at all times. Resolve guest issues professionally and escalate major concerns to management. Maintain positive guest relationships and encourage repeat business. Verify daily cash collections and billing accuracy. Ensure all guest registrations and records are complete. Monitor OTA bookings, direct bookings, cancellations, and no-shows. Prepare daily operational reports and submit them to management. Ensure proper shift handover and communication. Monitor staff attendance, grooming, punctuality, and discipline. Train new team members on hotel SOPs and service standards. Prepare duty rosters when assigned

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
- Flexible schedule

Work Location: In person

📌 Operation manager cum Housekeeping (Kochi)
🏢 Fajo Homes
📍 Kochi