IT Contract Management Analyst

Location: Pune
Experience: 812 Years
Employment Type: 1-Year Contract
CTC: Up to 25–26 LPA

Job Summary:

We are looking for an experienced IT Contract Management Analyst to manage and support IT/software contract operations, including contract lifecycle management, SLA tracking, ServiceNow contract administration, and compliance reporting.

Key Responsibilities:
- Review and interpret US-based IT/software contracts.
- Manage contract records, renewals, amendments, SLAs, and entitlements.
- Configure and maintain contract and SLA information in ServiceNow.
- Track software/cloud consumption and prepare utilization reports.
- Support software audits, compliance reviews, and contract documentation.
- Work closely with Procurement, Vendor Management, Finance, Legal, and IT teams.




- Identify contract risks, renewal requirements, and utilization gaps.

Required Skills:
- 8–12 years of experience in IT Contract Management / ITAM / SAM / HAM / Software Asset Management.
- Experience working with US-based IT/software contracts.
- Hands-on experience with ServiceNow Contract Management and/or SAM.
- Knowledge of contract lifecycle management and SLA management.
- Experience in software licensing, entitlements, compliance, and reporting.
- Robust stakeholder management and communication skills.

Preferred:
- ITIL Foundation certification.
- Experience with cloud/software consumption reporting.

📌 IT Contract Management Analyst (Pune)
🏢 Acara Solutions
📍 Pune