Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work You will lead the concierge team in providing personalized and qualified service to all guests. As a
Concierge Executive
, you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here’s what you’ll do during a typical day:
- Supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience
- Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
- Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
- Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs




- Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
- Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs
- Manage budgets and payroll: Oversee concierge expenditures, including payroll, ensuring financial efficiency and alignment with budgetary guidelines

Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of
Hospitality
. Acting with
Integrity
and always doing the right thing. Inspiring others through
Leadership
. A belief that
Teamwork
drives the best outcomes. A sense of
Ownership
and accountability. And a focus on the
Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifica

📌 Concierge Executive | Conrad Bengaluru
🏢 HILTON
📍 Bengaluru