Req ID: 61821

Job Function: Software Engineering

Posting Start Date: 13/08/2026

Posting End Date: 19/08/2026

Division: Digital

Job Location: IND-Bengaluru-RMZ Ecoworld

Advertised Salary: Competitive

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About the role

The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.
What you’ll be doing

1. AI Driven Product Development (PDLC)
- Own and lead AI driven product development across the full Product Development Lifecycle (PDLC), ensuring consistent adoption of AI first engineering practices across design, solutioning, development, and testing.
- Provide technical leadership and oversight to ensure teams deliver high quality, production ready solutions that meet defined quality, performance, and test coverage standards.
- Oversee impact analysis and architectural alignment,



ensuring solutions are scalable, secure, cost efficient, and aligned with platform, architectural, and enterprise standards.
- Be accountable for end to end engineering outcomes, turning problem statements from Product Owners and Operations into measurable improvements in colleague experience and business value.

2. AI Enabled ServiceNow Engineering
- Lead the integration and strategic use of AI capabilities within the ServiceNow platform, enabling AI assisted design, development, build, and deployment at scale.
- Oversee delivery of enhancements and current capabilities that improve ServiceNow functionality, usability, automation, and operational efficiency across BT Group.
- Drive innovation and technology adoption, shaping AI led solutions that support IT transformation and continuously improve the colleague experience.

3. Production Stability, Release Confidence & Continuous Improvement
- Ensure service stability and re

📌 Software Engineering Manager (Bengaluru)
🏢 BT Group
📍 Bengaluru