Job post summary

Pay: Up to ₹17,500.00 per month

Job description:

About Organisation

Maroon Australian Migration is a specialized overseas education and migration service provider focused exclusively on Australia.

The organization is owned and operated by an Australian healthcare professional, ensuring credibility, real-world knowledge, and skilled guidance for candidates planning their future in Australia.

Location: Thevara, Kochi

Working Hours: 10:00 AM – 6:00 PM Tuesday to Saturday

Salary -15,000 per Month

Preferred Profile:
- Age between 28 to 40 years
- Residing in or near Kochi
- Fluent in English & Hindi (speaking, reading, and writing)
- Pleasant personality with a professional attitude
- Calm, confident, and customer-friendly
- Mature, responsible, and well-organized

Key Responsibilities:
- Receiving and handling incoming calls professionally
- Customer enquiry handling & lead follow-ups
- Front office management and client coordination
- Assisting walk-in customers with basic guidance
- Coordinating daily operations with Directors & team




- Maintaining call records, follow-ups, and basic office coordination

Experience:
- Prior customer care, front office and call-handling experience preferred
- Training will be provided
- Bachelor Degree

Front Office & Client Management
- Act as the first point of contact for all walk-in clients, visitors, and enquiries
- Greet clients courteously, understand their requirements, and guide them appropriately
- Maintain a neat, organized, and professional front office at all times
- Ensure client comfort and uphold the company’s professional image

Call Handling & Customer Communication
- Attend all incoming and outgoing calls professionally in English and Hindi
- Handle customer enquiries related to education and migration services with clarity
- Schedule appointments and coordinate call-backs when required
- Ensure no calls or enquiries are missed during working hours

Lead Handling & Follow-up
- Record all

📌 Administration Officer (Thevara)
🏢 Maroon Education and Migration
📍 Thevara