The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.
Responsibilities
- Explain technical ideas in simple language
- Meet with customer representatives to establish technical specifications
- Create user documentation for a variety of material
- Key Skills:
- ✔ Content/Technical Writing
- ✔ HTML Email Creation
- ✔ SaaS Product Communication
- ✔ Training Video Creation (Loom/Camtasia/Descript)
- ✔ Screen Recording & Video Editing
- ✔ Robust English Communication
Qualifications
- Bachelor's degree or equivalent experience
- Experience in the technology industry
- Strong written and verbal communication skills
- Ability to understand highly technical information