15 Aug
|
Geoprana Enterprises
|
Chennai
15 Aug
Geoprana Enterprises
Chennai
Job Title: Multi-Tasking Executive E-Commerce, Website & Legal Coordination
Job Overview
We are looking for a reliable, energetic, and multi-skilled executive to handle back-office administration, online order processing, website management, legal documentation, and field coordination.
The selected candidate will work closely with management and coordinate with customers, warehouses, website developers, advocates, courts, government departments, banks, and other institutions. The position involves both office-based responsibilities and regular local or outstation travel.
Key Responsibilities
Back-Office and Order Processing
- Process orders received through company websites and online marketplaces.
- Verify customer information, payments, product availability, and shipping details.
- Coordinate with production facilities, warehouses, courier companies, and customers.
- Prepare invoices, packing instructions, shipment documents, and tracking updates.
- Monitor pending, custom-made, domestic, and international orders until delivery.
- Handle customer inquiries regarding orders,
shipping, returns, replacements, and refunds.
- Maintain accurate order records, spreadsheets, reports, and digital files.
- Draft qualified emails, business letters, quotations, and other correspondence.
Website Development and Management
- Manage and regularly update the company’s e-commerce websites.
- Add and update products, prices, descriptions, images, inventory, categories, and promotions.
- Create basic product pages, landing pages, banners, and website content.
- Identify and resolve basic website, checkout, product-listing, and content issues.
- Coordinate with external developers, designers, hosting providers, and marketing teams.
- Assist with basic SEO, digital marketing, email campaigns, and social-media updates.
- Basic knowledge of Shopify, WordPress, Laravel, HTML, CSS, hosting, domains, and databases is preferred.
Legal Documentation and Coordination
- Maintain comp
📌 Multi Tasking Executive, ECommerce, Website (Chennai)
🏢 Geoprana Enterprises
📍 Chennai