The role involves end-to-end product ownership across product strategy, product discovery, roadmap planning, feature prioritisation, product adoption, growth metrics, integrations and go-to-market execution. You will work closely with clients, engineering, operations, marketing and DevOps to translate business and customer requirements into scalable product solutions and measurable outcomes.

Key Responsibilities
- Own the product roadmap for client-facing modules and the internal CRM & Operations platform.
- Drive product strategy, feature prioritisation, sprint planning and release planning.
- Lead product discovery and translate client feedback and business requirements into clear product requirements and specifications.
- Work closely with engineering and DevOps teams to ensure successful product development, delivery, reliability and scalability.
- Own product integrations across APIs, SSO, ERP systems, website integrations, widgets, batch jobs and scripts.
- Define and track product metrics, growth metrics, adoption metrics and KPIs for client-facing modules.




- Drive product adoption and continuous improvement based on user feedback and performance data.
- Own the Go-to-Market (GTM) strategy and execution for new product releases in collaboration with the Product Marketing team.
- Drive product awareness and adoption campaigns with internal stakeholders.
- Track and improve Client NPS for onboarding and platform usability, as well as internal user NPS for the CRM platform.
- Maintain product demo accounts for Sales, client trials and training sessions, ensuring demo and training activities do not use live client accounts.

Required Skills & Experience
- 5-7 years of experience in Product Management, with demonstrated ownership of a major product line or platform.
- Experience in at least one of the following areas:
- AI/ML-driven products
- CRM platforms
- Product adoption / Product growth / Monetization
- Solid understanding of Product Discovery, Product Req

📌 Senior Product Manager (Hyderabad)
🏢 International Education Gateway
📍 Hyderabad