Role & responsibilities:
- Lead and scale a growing team handling monthly bookkeeping, payroll processing, and tax compliance for Canadian SMEs and businesses.
- Own end-to-end delivery quality, timelines, and client satisfaction for all accounting and tax engagements.
- Act as the main liaison with Canadian clients and partner CPAs: understand requirements, set expectations, and provide regular updates.
- Review work for accuracy and compliance with CRA rules, GST/HST, provincial sales tax, T-slips, and Canadian payroll regulations.
- Ensure timely month-end close, reconciliations, and financial reporting (P&L;, Balance Sheet, Cash Flow).
- Build and monitor SOPs, checklists, and quality controls for all processes; continuously improve workflows as the practice scales.
- Track KPIs: turnaround time, error rates, client satisfaction, utilization, and profitability.
- Coordinate training on QuickBooks Online Canada, Xero, Sage 50 Canada, and Canadian tax and payroll requirements.
- Support business development: prepare proposals, respond to RFPs, assist in onboarding new clients,



and identify upsell opportunities.
- Manage resource planning, hiring, and performance reviews in coordination with leadership.

Preferred candidate profile
- CA/CPA or equivalent preferred; relevant certifications in Canadian tax/payroll are a plus.
- Strong knowledge of Canadian accounting, payroll, and tax compliance (CRA, GST/HST, T1/T2, payroll deductions, T4/T4A, etc.).
- Hands-on experience with QuickBooks Online Canada, Xero, Sage 50 Canada, or similar platforms.
- Proven experience managing offshore teams serving US/Canada clients, with ability to scale processes and people.
- Excellent communication skills (written and verbal) with ability to interact confidently with Canadian CPAs and business owners.
- Strong analytical, problem-solving, and client-handling skills; comfortable working in a rapid-growing setup.

Perks and benefits

1. Group Medical Insurance (GMC): Employee, spouse,

📌 Practice Manager (Ahmedabad)
🏢 Scalenex Global Services
📍 Ahmedabad