Key Responsibilities 1. OPD Patient Counseling & Conversion • Meet assigned OPD patients and attendants. • Explain treatment process and doctor recommendations. • Handle objections related to cost, fear, and delays. • Convert eligible OPD patients into admissions, procedures, surgeries, chemotherapy, radiation, or other services. 2. Financial Counseling • Explain treatment estimates and payment options. • Guide patients regarding insurance, TPA, Ayushman, CGHS, ECHS, etc. • Coordinate with billing and finance teams. 3. Admission Coordination • Complete admission formalities. • Coordinate with reception, nursing, doctors, billing, pharmacy, and operations teams. • Ensure smooth bed allocation and onboarding. 4.



IPD Payment Collection • Monitor billing status daily. • Collect advances and interim payments. • Ensure dues are cleared before discharge. 5. Patient Relationship Management • Resolve patient concerns. • Maintain high patient satisfaction. 6. Documentation & Reporting • Update HMS/CRM. • Maintain admission, conversion, and collection trackers.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Adaptable schedule

Education:
- Diploma (Required)

Experience:
- 5years: 1 year (Required)

Work Location: In person

📌 Academic Counselor (Varanasi)
🏢 ZenOnco.io
📍 Varanasi