Business Analyst (Multi-Disciplinary Tech Solutions)

Role Overview

As a Business Analyst, you will serve as the critical bridge between our diverse clientele and our multidisciplinary internal development teams. You will operate at the intersection of traditional IT, cutting-edge AI product development, and tech-driven learning solutions. Your mission is to translate complex business challenges into actionable technical roadmaps, ensuring that every solutionwhether a custom analytics dashboard or a global tech-training platform—is strategically sound and flawlessly executed.

Key Responsibilities

1. Requirements Engineering & Documentation
- Lead discovery sessions with clients to extract and define core business objectives and technical constraints.
- Translate high-level business needs into detailed functional and non-functional specifications for Traditional IT, AI-integrated, and Analytics area.
- Maintain rigorous documentation standards, including Business Requirement Documents (BRDs), User Stories, and detailed Minutes of Meeting (MoMs) to ensure stakeholder alignment.





2. Solution Collaboration & Presentation
- Collaborate with the solutioning and design teams to lay down robust solution models and strategic proposals.
- Design high-impact PPT decks and visual models to represent complex business requirements and proposed technical architectures to C-suite stakeholders.
- Develop cost-benefit analyses and ROI projections for proposed AI and IT interventions.

3. Cross-Functional Project Support
- Internal Liaison: Act as the primary technical bridge between in-house Dev, AI, and Analytics teams to clarify requirements and manage project scope.
- Ecosystem Synergy: Coordinate across specialized units to ensure data consistency and identify opportunities to integrate AI-driven insights into traditional IT deployments.
- Validation & Quality: Lead the User Acceptance Testing (UAT) process to ensure technical deliverables align with the client’s original busi

📌 Technical Business Analyst (Kolkata)
🏢 NLB Services
📍 Kolkata