15 Aug
|
Hotel euphoria Green
|
Amritsar
15 Aug
Hotel euphoria Green
Amritsar
Core Responsibilities & Daily Expectations
- Guest Service & Experience: Greeting high-profile guests, managing reservations, resolving customer complaints promptly, and ensuring 100% guest satisfaction across dining rooms, banquets, and event venues.
- Shift Operations & Supervision: Overseeing daily opening/closing procedures, managing floor flow during peak hours, and ensuring standard operating procedures (SOPs) are followed for order-taking, food presentation, and billing.
- Event & Banquet Management: Coordinating event logistics, managing banquet bookings, handling pool parties or private functions, and liaising with kitchen staff on menu requirements and timing.
- System & Administrative Duties: Managing Property Management Systems (PMS) or Point of Sale (POS) platforms, tracking daily sales reports, processing guest bills,
and reporting operational metrics to senior managers.
- Staff Supervision & Training: Briefing service staff before shifts, conducting basic hospitality training, assigning service stations, and monitoring team hygiene and grooming standards.
- Inventory & Cost Control: Assisting with stock counts for cutlery, glassware, linens, and beverages; monitoring wastage; and ensuring equipment is properly maintained.
Job Type: Full time
Pay: ₹18,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
- Amritsar, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 3 years (Required)
Work Location: In person
📌 F&B Service Executive (Amritsar)
🏢 Hotel euphoria Green
📍 Amritsar