Location Name:
Pune Corporate Office - Mantri

Job Purpose
To own and drive end-to-end product delivery for assigned App and Web digital journeys by translating business requirements into executable product roadmaps, coordinating with cross-functional teams, ensuring timely delivery of features, managing UAT and launch readiness, and monitoring post-live performance to improve customer experience, digital adoption and business conversion.

Duties And Responsibilities
- Product roadmap and requirement management
- Understand business objectives, customer pain points and channel priorities for App and Web journeys.
- Translate business requirements into product backlog, user stories, BRDs, acceptance criteria and release scope.
- Prioritize requirements basis business impact, customer experience, regulatory need and technology feasibility.
- Maintain product roadmap and ensure alignment with POD Head, PMG, Business and Technology teams.
- Product lifecycle and delivery management




- Own delivery of assigned digital journeys from requirement discovery to go-live and post-launch monitoring.
- Coordinate with IT, Design, Analytics, Operations, Risk and Compliance teams for timely execution.
- Track sprint progress, dependencies, defects, UAT observations and release readiness.
- Ensure all deliverables are closed as per approved scope, quality standards and committed timelines.
- Customer journey and UI/UX coordination
- Work with DCX/UI-UX teams to design transparent, intuitive and customer-friendly journeys.
- Review wireframes, screen flows, communication content and customer touchpoints for journey consistency.
- Identify customer friction points and recommend improvements to improve adoption and conversion.
- KPI monitoring and post-live governance
- Monitor journey performance through leads, funnel conversion, drop-offs, feature adoption and business output.
- Work with Analytics teams to validate KPI dashboards and highlight performance gaps.
- Drive post-live issue reso

📌 Cluster Manager (Pune Division)
🏢 Bajaj FinServ
📍 Pune Division