LMS Administrator:

Roles and Responsibilities

1. Handling Learning Management System (LMS).

a. Executing planned activities (Schedule mails, Reminders, Monitoring Live sessions and other assigned time to time activities.)

b. Creating Course/Batch/uploading materials.

c. Providing access.

2. Responding customer/Inside sales managers queries in a timely manner.

3. Provide appropriate solutions and alternatives in a timely manner.

4. Liaison between trainers, admin team & others

5. Follow-up on the assigned tasks and working on TATs.

6. Handling last minute requirements in a positive manner.

7. Good in coordination, team player & other activities assigned in a timely manner.

Key Responsibilities:

1. Course Plan creation & execution capturing over all course flow, managing stakeholders, risk monitoring,SME reach out & ensuring module completions on time.
2. The core performance role is to ensure effective delivery of the course program to learners in the allocated period for online & offline platforms
3.



Planning the essential modules for opted course for dedicated locations & for online course program within teaching space provided by management by Coordinating with Internal & freelance teaching faculties, planning process includes finalizing teaching slots while coordinating with the stakeholders.
4. Ensuring faculty to have a solid presence in their teaching, overviewing faculties feedback on lectures delivered by measuring feedbacks received from Learners, managing good feedbacks for the lectures delivered by faculties
5. Course planning with internal stakeholders as well as the course rollout program for all the offline centers & for the online course program
6. Planning and scheduling online & offline sessions for the internal as well as external faculties
7. Preparing the schedule forecast plan for upcoming months and cost optimization by merging batches
8. Bridging communication among multiple teams & maintaining the damage control & quality improv

📌 LMS Administrator (Bengaluru)
🏢 ExcelR
📍 Bengaluru