Key Responsibilities
- Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
- Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.
- Educate patients about QI Spines treatment approach, consultation process and available treatment options.
- Schedule and coordinate consultations with the appropriate clinic/doctor.
- Follow up with leads at different stages of the patient journey to improve conversion.
- Counsel patients on the value and benefits of recommended treatment plans.
- Address objections related to treatment, pricing, timelines and other concerns professionally.
- Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
- Maintain accurate lead, follow-up and conversion records in CRM/software.
- Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
- Track individual performance against daily, weekly and monthly sales targets.




- Prepare and maintain daily sales and conversion reports.
- Build long-term relationships with patients and ensure a positive experience throughout their journey.

Qualifications & Skills
- HSC / Graduate in any discipline.
- 1–3 years of experience in Inside Sales, Telesales.
- Excellent verbal communication and interpersonal skills.
- Strong convincing, negotiation and objection-handling abilities.

What We Are Looking For

We are looking for individuals who are:
- Target-oriented and commercially driven
- Solid communicators and active listeners
- Confident in handling sales conversations
- Empathetic while dealing with patients
- Persistent and disciplined with follow-ups
- Comfortable working in a fast-paced environment
- Accountable for their individual targets and outcomes

Interested Candidates can share their resumes on [email protected] / (phone hidden)

📌 Inside Sales Executive (Mumbai)
🏢 Qi Lifecare
📍 Mumbai