Job Title: Front Desk Executive

Location: Gurugram, India

Employment Type: Full time

Department: Facility Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Front Desk Executive to manage member interactions, appointments, and front-office operations with professionalism and efficiency. The role involves handling membership-related assistance, scheduling appointments, maintaining accurate system entries, and ensuring a smooth check-in and registration process for all visitors and members.

Key Responsibilities
- Welcome and assist members, visitors, and guests with a warm and professional approach.
- Handle membership-related queries, renewals, and documentation.




- Manage appointment scheduling, system entries, and database updates accurately.
- Oversee check-ins, registrations, and visitor access coordination.
- Address member issues and direct them to appropriate departments for resolution.
- Maintain front desk records, logs, and reports as per standard procedures.
- Coordinate with concierge and facility teams to ensure seamless member experience.
- Uphold organizational service standards, appearance, and communication protocols.

Requirement
- Experience: 2–4 years in front office, hospitality, or customer service roles.
- Education: Graduate or Diploma in Hospitality Management or related field.
- Industry Preference: Hospitality, corporate offices, or facility management environments.
- Proficiency in MS Office and visitor or appointment management systems.
- Excellent communication and interpersonal skills.

Skills & Competencies:
- Strong customer service or

📌 Front Desk Executive (Gurugram)
🏢 The Knowledge Center
📍 Gurugram