Designation - Executive - Training operations

Job description
- Create and send weekly Study Plan Messages to encourage structured learning and planning.
- Managing and following up on 1st MyPlan Due Messages for scheduled student meetings and academic planning sessions.
- Monitoring student participation and sending Low Attendance Messages to inform parents/students about attendance concerns.
- Sharing Homework Update Messages regarding pending, incomplete, or missed assignments.
- Tracking student progress and sending reminders for Last MyPlan Taken, follow-ups to ensure regular academic reviews.
- Maintaining proper communication records and ensuring timely message delivery.
- Coordinating with mentors/teachers to ensure accurate academic updates are shared.
- Supporting student accountability, discipline, and overall academic consistency.




- Develop and execute post-enrollment engagement strategies to improve student participation during Masterclasses and other events.
- Help with post exam success story compilation and branding work
- Work closely with the Program Director on Product Operations and management.

Skills Required:
- Strong written communication skills
- Positive organizational and follow-up abilities
- Attention to detail
- Basic knowledge of student management systems and WhatsApp communication
- Ability to handle multiple student follow-ups efficiently

Preferred Qualities:
- Patient and professional communication style
- Time management skills
- Ability to work independently and maintain consistency in follow-ups

📌 Student Success Executive (Mumbai)
🏢 IMS Learning Resources
📍 Mumbai