Client Support Executive

Job Summary:
Nextspark Ventures LLP is looking for a customer-focused and communication-oriented Client Support Executive to manage client interactions, resolve queries, and ensure a smooth and positive client experience.

Key Responsibilities:
- Handle client queries through calls, emails, WhatsApp, and other communication channels.
- Provide timely support and resolve client issues effectively.
- Follow up with clients and maintain regular communication.
- Coordinate with internal teams to address client requirements.
- Maintain client records, reports, and communication logs.
- Assist clients with onboarding, documentation, and service-related queries.
- Collect client feedback and identify areas for improvement.
- Ensure high levels of client satisfaction and retention.

Skills Required:
- Excellent communication and interpersonal skills.




- Good problem-solving and coordination abilities.
- Strong customer-service orientation.
- Basic knowledge of MS Excel, CRM tools, and email communication.
- Ability to handle multiple clients and tasks efficiently.
- Professional and confident approach while communicating with clients.

Eligibility:
- Bachelor's degree in any discipline.
- 0 to 2 years of experience in Client Support, Customer Service, Sales Support, or a related role.
- Freshers with excellent communication skills may also be considered.

Benefits:
- Competitive salary.
- Performance-based incentives.
- Growth opportunities opportunities.
- Training and professional development.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Client Support Executive (Gurugram)
🏢 Nextspark Ventures
📍 Gurugram