Front Office & Billing Executive – Job Description

Job Title: Front Office & Billing Executive

Job Summary:
Responsible for managing front-office operations, patient/customer reception, registration, billing, payments, and related administrative activities while providing professional and courteous service.

Key Responsibilities:
- Greet and assist patients/customers at the front desk.
- Handle patient registration, appointments, and enquiries.
- Prepare invoices and bills accurately.
- Collect cash, card, UPI, and other payments and issue receipts.
- Verify billing details and maintain accurate records.
- Coordinate with doctors, nurses, accounts, and other departments.
- Handle insurance/TPA-related billing documentation when required.
- Maintain daily cash and billing reports.
- Answer telephone calls and respond to customer queries.
- Manage patient/customer records and maintain confidentiality.




- Resolve billing or front-office issues professionally.
- Ensure smooth and efficient front-office operations.

Qualifications & Skills:
- Minimum qualification: Graduate.
- Previous experience in hospital, clinic, or front-office billing is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with billing software.
- Good numerical and record-keeping skills.
- Ability to work under pressure and in shifts.
- Polite, professional, and customer-focused attitude.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement
- Versatile schedule
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Office Receptionist (Chennai)
🏢 Jei Healthcare Solutions
📍 Chennai